Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Petersfield | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Petersfield is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Petersfield and the surrounding areas. We act as the data controller for the personal information you provide to us.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments and provide appropriate clinical care
• Process and fulfil your orders, including arranging delivery within 1 working day of pharmacist approval
• Communicate with you about your treatment, order status, or any safety concerns
• Maintain accurate clinical records as required by GPhC standards and UK pharmacy regulations
• Improve our services and ensure regulatory compliance

We process your data on the legal bases of contractual necessity, legal obligation, and where required, your explicit consent for the processing of special category health data.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies may collect technical information such as pages visited and time spent on the site. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand website traffic and improve functionality

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell your personal data to third parties. We may share your information with trusted partners only where necessary, including:

• Delivery providers: To fulfil and dispatch your order securely
• Payment processors: To handle transactions safely and securely
• IT and platform providers: Who support the operation of our website and systems
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
• Healthcare professionals: Where clinically necessary for your safety or continuity of care

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain your personal and health records for a minimum of 8 years from your last consultation, in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised.

Data Security

We take the security of your data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. All health data is stored on secure, encrypted systems.

Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion in certain circumstances, object to or restrict how we process your data, and request that your data be transferred to another provider. To exercise any of these rights, please contact us using the details below. We will respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

• Email: info@pharmacyweightloss.co.uk
• Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.